Barre Groove Privacy Policy
Our Commitment to Privacy
This is the Privacy Policy of Barre Groove, and its affiliated companies and franchisees (collectively, “Barre Groove”) regarding your use and interaction with Barre Groove and its software applications, the barregroove.com website, all other websites and cloud servers (collectively, the “Site”). By using our site, you consent to our website’s privacy policy.
We will not sell, share, or rent this information to others in ways other than those outlined in this Privacy Policy. Barre Groove collects information from our users at several different points on the Site. Personal Information (defined below) provided by users (“you”) will be used by Barre Groove to improve the Site and provide a more personalized experience for the user, but information which identifies a specific individual will not be disclosed to others without the user’s permission unless necessary to provide services which the user has requested.
This online privacy policy applies only to information collected through our website and not to information collected offline.
Barre Groove is based in Massachusetts and is only required to comply with Massachusetts and applicable U.S. data and privacy laws. Do not use the Site if any provision of this Privacy Policy does not comply with any laws of your jurisdiction.
Any capitalized terms not defined herein shall have the meaning ascribed to them in the Terms of Service, which are incorporated herein by reference. In the event of a conflict between this Privacy Policy and the Terms, the provisions of this Privacy Policy will prevail.
General
We will ask you when we need information that personally identifies you or allows us to contact you including (but not limited to): your name, e-mail address, mobile phone, emergency contact, credit card, postal address, and URL (collectively, “Personal Information”). Generally, this information is requested when you contact us for information, sign up for an account, upload content to the Site, or when you complete a survey.
We use your Personal Information for the following primary purposes:
- To make our Site easier for you to use by not having to enter information more than once.
- To help you quickly find information on the Site.
- To alert you to special offers, updated information, and other services from our company, affiliates, and business partners.
What Kinds of Information and Data Do We Collect?
We may ask for certain personal data to make our services available to you. We only ask for information associated with your account or the administration. When registering on our site, as appropriate, you may be asked to enter your name, e-mail address, phone number, and other information. You may, however, visit our site anonymously.
Barre Groove will retain your personal data only for as long as is necessary for the purposes detailed in this Privacy Policy. The minimum information that Barre Groove requires is an e-mail address for registration and contact purposes. We may also ask for payment and business information for invoicing purposes.
We also collect personal data through web form submissions, primarily for the purpose of enabling the services and engaging in support. Barre Groove also collects anonymous information about how visitors use our website. For example, we utilize web analytics software to track, in aggregate, the number of unique views received by the pages of the website, the domains from which users originate, and many other analytical data points. Cookies may be used to assist the tracking of how users engage with the website.
We collect information when you register, apply for positions, inquire about our franchise offering, respond to a survey, or fill out a form. When ordering or registering, you may be asked to enter your name, email address, phone number, or credit card information.
Depending on which services you use, we collect different kinds of information from or about you. Barre Groove may also automatically gather and store data in log files, such as:
- IP addresses
- Browser types
- Internet service providers (ISPs)
- Referring/exit pages
- Operating systems
- Date/time stamps
- Clickstream data and session movements
We may also collect demographic data and survey responses. This information helps us evaluate and improve our service offerings and make it easier for you to use our platform.
Who Is Collecting the Data?
Data is collected by Barre Groove and trusted third-party service providers engaged to help deliver our services and platform features to users.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information. This includes the use of secure servers, encryption, and limiting access to systems to authorized personnel only.
Your Rights Regarding the Data We Collect
With respect to the data we collect from you, you have the following rights:
- The right to be informed about the data we collect
- The right to access and review the data we have collected from you
- The right of rectification or correction of any data we have collected from you
- The right to have any/all data we collect removed
- The right to restrict how we process data we collect from you
- The right to data portability
- The right to object to our collection of data
- The right to prevent direct marketing, automated decision-making, and profiling
If you wish to exercise any of these rights, please contact us at info@barregroove.com. We will respond and comply at no charge to you.
Data Retention Period
We typically maintain your data for as long as you use our Site and/or our services. We also reserve the right to retain data from users and former users indefinitely unless a deletion request is made or we are legally required to remove the data.
In certain circumstances, we may retain or disclose your information longer, including:
- To comply with applicable laws or regulations
- To comply with a court order, subpoena, or other legal process
- In response to a request from a government authority or law enforcement agency
- Where it is necessary to comply with legal obligations or enforce our Terms
- To protect the rights, property, or safety of Barre Groove or its users
How Do We Use Collected Information?
We do not sell, rent, or lease your personal information to any third party for marketing purposes.
We may also release your information when appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety—or that of others. Non-personally identifiable visitor information may be used for marketing, advertising, or other purposes.
Barre Groove uses the collected Personal Data to:
- Provide and maintain our services
- Support and respond to customer inquiries
- Deliver news, special offers, or updates (only if you have opted in)
Providing and Improving Our Services
We use the information we collect to understand how you interact with our services and personalize your experience. We may analyze usage patterns, develop new features, and troubleshoot technical issues.
When location data is available, we may use it to help you check in, find events nearby, or enhance your interaction with the community.
Promoting Safety and Security
We use information to verify accounts and activity, monitor for suspicious behavior, and enforce our policies in order to promote a secure environment both on and off our platform.
Communicating With You
We may use your data to send policy updates, respond to inquiries, and provide transactional communications such as receipts or confirmations.
Sending Emails or Push Notifications
We may send occasional emails (e.g., news, promotions, or updates) or mobile notifications. You can manage or opt out of these at any time via your profile settings or by following the unsubscribe instructions provided in our emails.
Collected Information
We may collect information in several different ways, including:
- Information Requests: When you request information, join our mailing list, respond to surveys, or sign up for contests or promotions.
- Log Files: We automatically gather and store technical information such as IP addresses, browser type, ISP, referring/exit pages, operating system, and date/time stamps. This is used to improve the site and does not link to personally identifiable information.
- Correspondence: If you send us emails or letters, we may store them in a file associated with your account.
- Third-Party Referrals: If someone uses the “Send to a Friend” feature or otherwise provides your information to us.
- Public/Sponsored Events: When you attend events co-hosted with other sponsors. We may receive attendee lists from event organizers.
- External Sites: Our site may link to third-party sites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
Special Terms Regarding Cloud Services
Some Barre Groove apps may be hosted via third-party cloud providers. We are not responsible for the data collection or privacy practices of those third-party platforms. Please refer to their privacy policies directly.
Site Usage Tracking
We may monitor your site usage, preferences, and transactional behavior to help diagnose technical issues and improve our services. Aggregated, non-personal usage data may be used for analysis and service optimization.
Cookies
Cookies help us recognize repeat visitors, remember your preferences, and improve your experience. By using our site, you consent to our use of cookies. Where required by law, you will be prompted to accept or manage cookies upon your first visit. You can also configure your browser to reject cookies or notify you when a cookie is placed. Please note that disabling cookies may limit some features of the site.
Web Beacons
We may use web beacons (also called clear gifs or pixel tags) in emails or web content to track user engagement. These do not collect personally identifiable information.
Customer Service
Based on the personal information you provide, we may send you confirmation emails, respond to your inquiries, and deliver the services you request. These communications are transactional and cannot be opted out of while you maintain an active account.
Business Services
We may also communicate with you in relation to services you've purchased or expressed interest in, including scheduling, updates, or follow-ups.
Third-Party Platforms and Integrations
Barre Groove uses trusted third-party service providers to deliver a seamless booking and client experience. This includes:
- Mariana Tek for class scheduling, booking, and account management
- Stripe for secure payment processing
- BrandBot by Xplor for email and communication services
These providers may collect or process your personal and transactional information on our behalf in accordance with their own privacy policies. We encourage you to review their practices:
Disclosure of Collected Information
- Information from the Site: Barre Groove does not disclose your email, phone number, or personal data to non-affiliated third parties without your permission, except to facilitate services you’ve requested or as outlined here. We may outsource functions (e.g., marketing, hosting, or analytics) and only share the minimum data necessary for them to fulfill their role.
- Law Enforcement: We cooperate with law enforcement, and may disclose personal data to comply with subpoenas, legal obligations, or fraud investigations.
- Disclaimer: While we take precautions, we cannot guarantee that personal data will never be disclosed in unexpected ways (e.g., due to unauthorized access, malicious software, or misuse by others). While we strive to protect your information, no system can be guaranteed to be 100% secure. Users are encouraged to exercise discretion when sharing personal data online.
- Children Under 13: The Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such data, we will delete it promptly.
Security
We use industry-standard security measures to protect your data. This includes secure servers, encryption, firewalls, and restricted access. While we strive to keep your information safe, no method of transmission over the internet or electronic storage is 100% secure. Always use caution when sharing personal information online, especially on public devices.
If you've been issued login credentials for Barre Groove systems, you are responsible for keeping them secure. Do not share passwords or leave accounts open on shared computers.
Enforcement
If you believe Barre Groove has not adhered to this Privacy Policy, please contact us at info@barregroove.com. We will make reasonable efforts to investigate and correct any issues promptly.
Notices
All notices related to this Privacy Policy must be submitted in writing and in English to info@barregroove.com.
California Residents
In accordance with the California Consumer Privacy Act (CCPA) and “Shine the Light” law, California residents have additional rights regarding their personal data, including:
- The right to request a list of categories of personal information disclosed for direct marketing purposes in the previous calendar year
- The right to know which third parties received your data
- The right to opt out of the sale of personal data (note: we do not sell personal data)
- The right to receive equal service and pricing even if you exercise your privacy rights
To submit a data privacy request, email us at info@barregroove.com. In your message, please state that you are a California resident and include a valid California address for response purposes.
Additional Information
- Notification of Policy Changes: We reserve the right to change this Privacy Policy at any time. All changes will take effect 14 days after being posted unless otherwise required by law.
- Business Transition: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Contact Us: Questions or concerns can be directed to info@barregroove.com.
- Acceptable Use. By using this Site, you agree not to engage in activities that compromise the security, performance, or integrity of the platform, including attempting to reverse engineer or interfere with its normal operation.
- Customer Reference: You agree that Barre Groove may use your name or logo in marketing materials and develop a customer profile for promotional purposes.